Have a question, issue with your download, or feedback? We'd love to hear from you.
The fastest way to reach us is by email. We typically respond within 24 hours.
Email: office@pictorhinestone.com
Download not working? — If your payment was successful but the download didn't start, please email us with your order reference and we'll send you the file directly.
Pattern quality? — For best results, use high-contrast images with clear foreground and background. Vector or PNG images work best.
Refund request? — Please see our Terms of Service for our refund policy.